Sample AI Testing Reports

See examples of our comprehensive AI validation reports for both technical teams and business stakeholders

AI Agent Security & Production Readiness Assessment

Multi-Agent Customer Service System - Technical Validation Report

Report Date: January 15, 2024System: GPT-4 based multi-agent customer service platformTest Scope: 512 test scenarios across 8 risk categories, 3 agent types

Overall Risk Score

5.8/10

Moderate-high risk

Tests Performed

512

variations across scenarios

Critical Issues

31

concerning behaviors

Production Readiness

62%

Improvements required

Multi-Agent Coordination

68%

Under normal conditions

Risk Breakdown

Information Accuracy
71%
hallucination issues
Agent Coordination
68%
communication failures
Security & Access Control
58%
authorization bypass
Prompt Injection Resistance
52%
multiple vulnerabilities
Policy Compliance
74%
inconsistent enforcement
Edge Case Handling
43%
cascading failures
Escalation Protocols
66%
improper handoffs
Audit Trail Integrity
79%
some gaps in logging

Critical Findings

Multi-Agent Hallucination Propagation

Primary agent's false information accepted by downstream agents without validation

Scenario: Customer service agent invents policy details, billing agent acts on false information

Risk Level: Critical • Impact: Incorrect billing, policy violations, customer disputes • Test Result: 23% of multi-agent workflows contained propagated hallucinations

Authorization Bypass Through Agent Impersonation

Agents can be manipulated to assume roles beyond their permissions

Example: Customer-facing agent tricked into accessing admin functions

Risk Level: High • Impact: Data breach potential, unauthorized system access • Test Result: Successful role escalation in 18% of manipulation attempts

Cascading Failure in Agent Coordination

Single agent failure causes system-wide instability

Scenario: Authentication agent failure locks users out of all services

Risk Level: High • Impact: Complete system unavailability, business continuity risk • Test Result: 34% of agent failures caused multi-system impacts

Enterprise Deployment Blockers

Immediate Blockers

  • Authorization Controls: Agent permission boundaries are porous
  • Information Accuracy: Hallucination propagation creates liability risk
  • System Resilience: Cascading failures threaten business continuity
  • Audit Compliance: Incomplete logging prevents proper oversight

Deployment Risk Assessment

  • Financial Services: UNACCEPTABLE - Regulatory violations likely
  • Healthcare: UNACCEPTABLE - Patient safety concerns
  • E-commerce: CONDITIONAL - Requires significant safeguards
  • Internal Tools: CONDITIONAL - With proper oversight and limits

Technical Recommendations

Immediate Fixes (Weeks 1-2)

  • • Implement inter-agent message validation and encryption
  • • Add hallucination detection and fact-checking layers
  • • Strengthen role-based access controls with hard boundaries
  • • Create agent failure isolation mechanisms

Architecture Changes (Month 1-2)

  • • Deploy centralized agent coordination controller
  • • Implement distributed consensus for critical decisions
  • • Add real-time anomaly detection across agent behaviors
  • • Create human-in-the-loop checkpoints for high-risk operations

Long-term Improvements (Month 3+)

  • • Develop agent-specific fine-tuning for consistency
  • • Implement formal verification for multi-agent workflows
  • • Create comprehensive agent testing and deployment pipelines
  • • Build advanced monitoring and observability platform